This Privacy Policy describes how Gleamora Cleaning (“we,” “us,” or “our”) collects, uses, and protects the personal information you provide when you use our cleaning services or interact with our website.

1. Information We Collect

We collect the following types of information:

Personal Identification Information: Name, email address (gleamoracleaning@gmail.com), phone number, and physical service address.

Payment Information: Details required to process payments (e.g., credit card information, which is typically processed by a secure third-party processor).

Service-Specific Information: Details about your property, specific cleaning preferences, security access codes/instructions, and notes about your service history.

2. How We Use Your Information

We use the collected information for the following purposes:

To Provide and Manage Services: To schedule, confirm, and perform the cleaning services you requested.

Communication: To send service updates, invoices, quotes, and respond to your inquiries.

Payment Processing: To process and manage payments for our services.

Improvement: To improve our services, website, and customer experience.

Marketing (with Consent): To send promotional offers or updates about our services, if you opt-in to receive them.

3. Disclosure of Your Information

We do not sell or rent your personal information to third parties. We may disclose your information to:

Service Providers: Independent contractors or staff members (cleaners) who need the information (e.g., address, access instructions) to perform the services.

Legal Requirements: When required to do so by law or in response to valid requests by public authorities.

Business Transfers: In connection with a merger, sale of company assets, or acquisition of all or a portion of our business.

4. Security of Your Data

We implement reasonable security measures designed to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet is 100% secure.

5. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: gleamoracleaning@gmail.com