Welcome to Gleamora Cleaning! These Terms of Use (“Terms”) govern your access to and use of our cleaning services. By booking or using our services, you agree to be bound by these Terms.

1. Services

Scope of Work: The specific cleaning tasks, areas, and services (e.g., Carpet cleaning, House Cleaning, Window Cleaning) will be agreed upon during the booking or quoting process. Any service changes must be communicated and confirmed prior to the service date.

Access: The client agrees to provide safe and unimpeded access to the property at the scheduled time. Failure to provide access may result in a cancellation fee.

Supplies and Equipment: [Specify who provides supplies. Example: Gleamora Cleaning provides all necessary cleaning supplies and equipment unless otherwise agreed upon.]

2. Booking, Payments, and Cancellations

Pricing: All pricing is based on the information provided by the client. We reserve the right to adjust the fee if the actual condition or size of the area significantly differs from the initial assessment.

Payment: Payment is due [Specify when payment is due, e.g., on the day of service, within 7 days of the invoice]. Unpaid invoices may incur late fees.

Cancellation Policy: The client must provide notice for any cancellation or rescheduling. [Specify your notice period. Example: A minimum of 24 hours’ notice is required.] Cancellations made with less than the required notice may be subject to a cancellation fee of [Specify amount/percentage].

3. Damages and Liability

Breakage/Damage: While our team is careful, accidents can happen. We are fully insured and will make every effort to repair, replace, or compensate for any items broken or damaged by our staff during the course of the service.

Valuables: We request that all fragile or high-value items (e.g., irreplaceable antiques, cash, jewelry) be secured or put away before our arrival. We are not responsible for damage to items that are improperly secured or were pre-existing conditions (e.g., unstable furniture).

Guarantee: We strive for 100% customer satisfaction. If you are not satisfied with any area of the service, please contact us within [Specify time, e.g., 24 hours] and we will return to re-clean the area at no additional charge.

4. Indemnification

You agree to indemnify and hold harmless Gleamora Cleaning and its employees from any and all losses, damages, liabilities, and expenses arising out of or related to your misuse of the services or breach of these Terms.

5. Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Specify State/Jurisdiction, e.g., Oklahoma].

6. Contact Information

If you have any questions about these Terms of Use, please contact us at:

Email: gleamoracleaning@gmail.com